Altus Dental Review 2024: Cost and Coverage

Altus Dental previously known as Altus Dental Insurance Company is a dental insurance care provider in the New England region. Founded in 2011, Altus has served dental insurance coverage to more than 220,000 members throughout Massachusetts, Rhode Island, and southern New Hampshire.


As one of the largest dental Preferred Provider Organizations (PPO) in Massachusetts, Altus provides affordable and quality dental insurance coverage to meet different dental needs.

In addition, Altus also has strategic partnerships with several organizations, including AAA, MA Health Connector, and Chewsi. Interestingly, if you are an AAA Northeast member in Massachusetts, you may have exclusive access to dental insurance through Altus Dental.


If you are seeking dental coverage for yourself, family, or your employees, Here’s all you should know about Altus Dental insurance, including the coverage plans, cost, and policy exclusions.

Related: The Standard Dental Insurance Plans Review

Is Altus Dental good?

Altus Dental was founded in 2011 and has been serving dental solutions to residents of Massachusetts for over a decade.

Its partnership with top brands like AAA, City of Boston Credit Union, Health New England, and Chewsi shows that the company can be trusted. With Altus, you are allowed to choose your preferred dentists if you don’t need an in-network dentist.


Altus insurance is available only in and for Massachusetts residents alone.

Individual and family plans

Altus through its Altus Dental for 1 plan offers individual and family dental insurance care. This plan comes with full-service insurance and a low monthly premium. This coverage is available to any class, including students, employed, unemployed, or children.

Since it is a Preferred Provider Organization, customers can have access to an established network of dentists and receive insurance that provides quality dental care.

Altus Dental insurance coverage for individuals and families

Altus dental plans typically cover basic dental care, including, Preventive and Diagnostic, Restorative, and other services like palliative treatment of dental pain.

Preventive & Diagnostics

  • Oral exam
  • X-rays
  • Cleanings
  • Fluoride treatment
  • Sealants


  • Amalgam (silver) fillings
  • Crowns over natural teeth, buildups, posts, and cores
  • Recementing crowns or bridges
  • Composite (white) fillings on all teeth

Here’s the average cost of each dental service

ProcedureAverage Cost in Your AreaYou SaveYou Save
BITEWING X-RAYS – TWO$58.00$10.00$48.00
PANORAMIC X-RAY$144.00$50.00$94.00
PROPHYLAXIS – ADULT$109.00$25.00$84.00
RESIN – TWO SURFACES, ANTERIOR$222.00$80.00$142.00
Other Services

Note that if you intend to use a dentist who is not in the network, you will receive an increased out-of-pocket cost.

Policy Exclusions

Not all dental care services are included in your basic coverage. Some policy exclusions and limitations in your dental insurance include, but are not limited to:

  • Specialty exams
  • Consultations
  • Occlusal guards
  • Implants.
  • Bone grafts.
  • Splinting and other services to stabilize teeth.
  • Prescription drugs, lab exams, or reports.
  • Guided tissue regeneration
  • Temporary bridges or crowns
  • Services related to congenital abnormalities

You can visit here to get the full policy exclusions of Altus Dental for 1 coverage plan.

Also check: Costco Dental Insurance Plans Review

Cost of Altus Dental Insurance

The average monthly cost of Altus dental coverage for a 25-year-old is $20.04.

Age is an important factor when determining the cost of your coverage as adults will tend to pay more than children.

Enrollment fee cost

Altus charges a $35 non-refundable enrollment fee. This fee is charged once for your new coverage either through your bank or credit/debit card.


Residents of Massachusetts are eligible for enrollment in this plan. A parent or legal guardian must sign on behalf of a dependent child who is under the age of 18.

Employers plan

If you need flexible dental plans for your employees, the Altus Employers plan is the right choice for you. Basic coverage includes preventive and diagnostic services, minor and major restorative work, periodontics, oral surgery, and orthodontics.

These plans come in handy and are affordable while providing comprehensive coverage for your employees. The Employer Plan is grouped into three: Altus Plus, Altus Preferred, and Altus Preferred.

Here’s how the plans rack up.

Altus Plus

Covered ServicesIn-NetworkOut-of-Network
Preventive CarePlan pays 100% of allowancePlan pays 100% of usual and customary
Basic Restorative CarePlan pays 80% of allowancePlan pays 80% of usual and customary
Major Restorative CarePlan pays 50% of allowancePlan pays 50% of usual and customary

Altus Preferred

Covered ServicesIn-NetworkOut-of-Network
Preventive CarePlan pays 100% of allowancePlan pays 80% of usual and customary
Basic Restorative CarePlan pays 80% of allowancePlan pays 64% of usual and customary
Major Restorative CarePlan pays 50% of allowancePlan pays 40% of usual and customary

Altus POS

Covered ServicesIn-NetworkOut-of-Network
Preventive CarePlan pays 100% of allowancePlan pays 100% of usual and customary
Basic Restorative CarePlan pays 100% of allowancePlan pays 80% of usual and customary
Major Restorative CarePlan pays 60% of allowancePlan pays 50% of usual and customary

What is Altus Dental waiting period?

Waiting periods vary by plan. If your plan has a waiting period, you will find it in the Benefits Summary and the Schedule of Covered Dental Procedures.

More: Is Dental Bonding Covered By Insurance? Here’s What To Know


You will get a $2 per month discount when you pay your monthly premium via direct withdrawal from your bank account on individual and family plans.

Consumer Experience

Website: Altus provides a user-friendly and mobile-responsive website. All information you need regarding dental insurance, policy information, or filing for a claim can easily be accessed.

Claims: You can easily file a claim through the Altus Dental site.

Pros and cons of Altus Dental Insurance


  • Large PPO network
  • Full-service dental insurance
  • Low premiums


  • Limited availability
  • No mobile app
  • $35 enrollment fee on individual/family plans

Altus Dental comparison with Delta Dental

Altus Dental vs. Delta Dental

Both are good dental insurance providers, and the choice between them may depend on various factors, including your location, specific dental needs, and personal preferences. Here’s a quick side-by-side review of the two insurers.

Delta Dental

  1. Size and Coverage: Delta Dental is one of the largest dental insurance providers in the United States, offering coverage in many states. You can easily find a nearby dentist from their extensive network of in-network providers.
  2. Plan Options: Delta Dental plan options include PPO and HMO plans, as well as coverage for individuals, families, and employers. This allows for more customization based on your needs.
  3. Reputation: Delta Dental has a long-standing reputation and is often recognized for its customer service and comprehensive coverage options.

Altus Dental:

  1. Regional Coverage: Altus Dental is a smaller regional dental insurance provider, primarily serving the New England area. If you live in this region, it may be a good option.
  2. Local Focus: Altus Dental has a more localized and personalized approach, which can be appealing for those who prefer a more community-oriented service.
  3. Plan Options: Altus Dental plans include individual and group plans. You can explore the plan options available in your area to see if they match your dental care needs.

Frequently Asked Questions (FAQs)

Who is covered on a family plan?

An individual membership covers the employee only. A family membership covers the employee, spouse, and dependent children until they turn age 21.

What if I forgot to add or cancel an employee’s coverage?

Altus Dental has a 30-day retroactive policy for adding or canceling employees from your plan. Keep in mind that if Altus Dental paid a claim after the requested retroactive termination date, your employee will be terminated on the last day of the month in which the claim was paid.

Do I have to go to a particular dentist?

No, you always have the freedom to choose any dentist you want; however, your out-of-pocket costs may be higher at a non-participating dentist.

How do I cancel my coverage?

You may cancel your coverage by logging in to your account on their website and selecting the cancellation action. You must notify them at least 30 days in advance.

Does Altus Dental cover invisalign?

Yes, Altus Dental covers invisalign treatment. The same goes for braces. However, its individual/family plan does not cover implants.