Village Auto Insurance Claim: Here’s How To File A Claim

Village auto insurance claims

Experiencing an accident or damage to your vehicle can be painful and lead to financial loss, but having the right auto insurance coverage can ease the process of getting back on the road.

If you are a policyholder with Village Insurance and want to file an auto insurance claim due to a covered loss, here are all the necessary things you need to go about the process.

But before that, here are some of the tips you need to file a successful claim with the Village.

Tips to file a good claim

1. Prioritize Safety and Documentation

Safety comes first. Make sure everyone involved in the incident is okay. If there are injuries, call for medical assistance immediately.

While at the scene, gather essential information:

  • Contact Details: Collect the names, phone numbers, and addresses of all parties involved, including drivers, passengers, and witnesses.
  • Insurance Information: Obtain insurance details from the other parties, including the name of their insurance company and policy number.
  • Photos and Description: Take pictures of the accident scene, vehicle damage, and any relevant road signs or landmarks. Write down a detailed description of what happened.

Related: Understanding the Role of an Auto Insurance Claim Lawyer

2. Notify the Authorities

In case of significant damage or injuries, call the local police to report the incident. They will create an official report, which can be valuable for your insurance claim.

3. Contact Your Insurance Company

Notifying your auto insurance company as soon as the incident occurs is one way to make a successful auto insurance claim. They will guide you through the claims process and provide specific instructions on what information they need. This is also a good time to ask about any time-sensitive requirements for filing claims.

Related: Village Auto Insurance: Guide to Coverage and States in the USA

4. Provide Details

When reporting the claim, be prepared to provide the following information:

  • Policyholder’s name and policy number.
  • Date, time, and location of the incident.
  • Description of what happened and how the damage occurred.
  • Information about other parties involved, including their insurance details.
  • Photos and any other documentation you collected at the scene.

5. Work with an Adjuster

Your insurance company will assign an adjuster to assess the damage and estimate repair costs. Coordinate with the adjuster to schedule a vehicle inspection. They might visit you or direct you to an approved repair shop for evaluation.

6. Review Your Coverage

Before proceeding with repairs, review your insurance policy to understand your coverage limits, deductibles, and any exclusions. Knowing what your policy covers will help you make informed decisions during the claims process.

7. Choose a Repair Shop

Based on the adjuster’s assessment, you may have the option to choose a repair shop. If your insurance company has a network of approved shops, they can recommend reliable places to get your vehicle repaired.

Related: 8 Home Insurance Claim Adjuster Secret Tactics You Need to Know

8. Repair Process

Work closely with the repair shop to get your vehicle fixed. Your insurance company will communicate with the repair shop regarding payment arrangements.

9. Keep Records

Throughout the process, keep a record of all communication, including emails, phone calls, and documents exchanged with your insurance company and the repair shop.

10. Claim Settlement

Once repairs are complete and costs are approved, your insurance company will finalize the claim and issue the appropriate payment.

Remember, every insurance policy and claim situation is unique, so it’s essential to follow the specific guidance provided by your insurance company. Filing a claim might seem daunting, but with the right information and support, you’ll be on the road to recovery in no time.

How to file an Auto Insurance claim with the Village

To file a claim, visit the Village Insurance claims center page, or speak with an agent via phone at (479) 254-7070.

Here’s their contact address:


1913 N Walton Blvd

Bentonville, AR 72712

Phone: (479) 254-7070

Mon-Thu: 8:00 AM - 5:00 PM

Fri: 8:00 AM - 4:30 PM

Common questions asked about Village auto insurance claims

Do I need to get an estimate for repairs?

Often, your insurance company will send an adjuster to assess the damage and estimate repair costs. However, if your policy requires it or if the situation warrants, you might need to obtain estimates from repair shops.

Related: 8 Reasons Insurance Companies Deny Fire Claims

Will filing a claim affect my rates?

Filing a claim might impact your insurance rates, especially if you were at fault for the incident. However, it’s important to consult your insurance company to understand how your rates could be affected.

How long does the claims process take?

The duration of the claims process can vary depending on the complexity of the incident, the availability of information, and the efficiency of communication between you and your insurance company. Your insurance representative can give you an estimate based on the specific circumstances.

How can I track the progress of my claim?

Stay in regular communication with your insurance company. They will provide updates on the progress of your claim and inform you about any necessary steps.

Bottom line

That’s all you need to make an auto insurance claim with the village. Make sure to follow the tips provided to help you take the right action after an accident.

To make your claims process go smoothly, it’s important to communicate clearly, report an incident promptly, and document everything thoroughly.

That’s all you need to get started on your Village auto insurance claim process. Hope it works out well for you!

Mr. Silas

Mr. Silas

As a diploma holder in Business and MGT, I decided to venture into personal finance with the aim of extending my experience in the field to readers. I'm a full-time content creator here.

On Key

More to read